November 5, 2025: South Carolina Adult Day Care Audit Reveals Major Compliance Gaps — What Agencies Must Do Now

On November 5, 2025, the South Carolina Department of Health and Human Services (SCDHHS) released the results of a critical audit on adult day care facilities participating in the Medicaid waiver program. The audit, conducted by the Office of Inspector General (OIG), uncovered a shocking level of non-compliance — with 19 out of 20 adult day care facilities failing to meet federal and state requirements.

 

This audit highlights significant gaps in areas such as staffing standards, health and safety compliance, and proper documentation. With the Medicaid program under increasing scrutiny, these findings could mean major regulatory changes and stricter oversight for adult day care and home care providers in South Carolina.

 

The implications of the November 5, 2025 audit are far-reaching for South Carolina’s home care and adult day care sectors. As an agency or provider, you could face:

  • Increased inspections and audits from regulatory bodies like SCDHHS and the OIG.
  • Stricter compliance requirements — including comprehensive documentation, up-to-date staff training, and facility inspections.
  • Potential financial penalties if you fail to meet Medicaid billing requirements or compliance standards.

With 18 out of 20 facilities failing to meet one or more regulatory requirements, the likelihood of heightened scrutiny is now a certainty.

 

In light of this audit, it is more important than ever to ensure that your adult day care or home care agency is fully prepared for audits and inspections. Here’s how myEZcare can help:

 

  1. Automated Compliance and Documentation
    myEZcare’s platform ensures that your staffing records, training logs, and patient care documentation are always accurate and up-to-date. With built-in Medicaid compliance features, you’ll be ready for any inspection.
  2. EVV (Electronic Visit Verification)
    With EVV automation, myEZcare tracks all patient visits and activities, ensuring your billing and records align with Medicaid standards and help prevent costly claim denials.
  3. Simplified Reporting and Audits
    Stay audit-ready with easy-to-generate reports that meet regulatory standards. Whether it’s Medicaid billing, staff certifications, or compliance checks, myEZcare automates the process so you never miss a requirement.
  4. Preventive Alerts and Notifications
    myEZcare sends timely alerts on staff training expiration, missing documentation, or non-compliant entries. By proactively addressing gaps, you reduce the risk of fines and reputational damage.

Whether you own an Adult day care agency or a Home care agency, myEZcare Adult day care software & Home care software are especially designed for you.

 

Don’t wait for an audit to catch you off guard. Book a free demo today and see how myEZcare can streamline your agency’s operations, reduce administrative burden, and ensure you stay compliant with state and federal regulations.

Frequently Asked Questions

What is myEZcare?
myEZcare is an all-in-one, paperless home care and EVV software platform that helps home health, hospice, private duty, assisted living, and adult day care agencies manage scheduling, billing, compliance, and care delivery from a single system.
What is Electronic Visit Verification (EVV) and does myEZcare support it?
EVV is a system that electronically confirms the time, location, and type of caregiver visits. myEZcare includes built-in, GPS-verified EVV that helps agencies stay compliant with the 21st Century Cures Act and state Medicaid requirements.
Is myEZcare HIPAA compliant?
Yes. myEZcare is built to be HIPAA-compliant, protecting patient health information with secure, role-based access and encrypted data handling.
Is myEZcare Medicaid ready?
Yes. myEZcare is Medicaid-ready and supports compliant billing and claims, helping agencies submit accurately and reduce reimbursement delays.
What types of agencies can use myEZcare?
myEZcare supports home health, hospice, private duty, assisted living, homecare, and adult day care providers of all sizes.
Does myEZcare offer scheduling and billing features?
Yes. The platform provides caregiver scheduling, time tracking, automated billing, and claims management to streamline day-to-day operations.
Can caregivers use myEZcare on a mobile device?
Yes. myEZcare offers mobile apps so caregivers can clock in and out, verify visits via GPS, and access care details from the field.
How can I get started with myEZcare?
You can schedule a free demo through the myEZcare website to see the platform in action and discuss a plan that fits your agency.
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