Delaware Home Care 2026: A Roadmap for the Healthy Delaware Families Act & New AI Regulations

The landscape for Home Health Care Providers Delaware has undergone a tectonic shift as of January 1, 2026. With the full implementation of the Healthy Delaware Families Act and the introduction of groundbreaking state-level AI oversight, the days of “wait and see” are over.

 

For agency owners in the First State, 2026 is about more than just delivering care; it is about navigating a complex intersection of worker rights and high-tech governance. Whether you are managing a small startup in Sussex County or a large enterprise in Wilmington, understanding this new roadmap is critical for staying ahead of the curve.

 

As of January 1, 2026, eligible employees across Delaware can officially begin submitting claims for Paid Family and Medical Leave (PFML). This landmark legislation, established under the Healthy Delaware Families Act, is no longer a future concept; it is a daily operational reality.

 

For home care agencies, the biggest challenge lies in workforce management. Eligible workers those employed for at least one year and who have worked 1,250 hours can now access up to 80% of their wages (capped at $900 per week) for major life events. This includes:

 

  • Parental Leave: Up to 12 weeks to bond with a new child.
  • Family Caregiving: Up to 6 weeks to care for a family member with a serious health condition.
  • Medical Leave: Up to 6 weeks for the worker’s own health issues.

Agencies must now balance these job-protected absences with the critical need for consistent patient care. Success in 2026 requires advanced scheduling tools that can account for rotating leaves without compromising service delivery.

 

In early 2026, Delaware made national headlines with House Bill 191, a direct response to the surge of generative AI in healthcare. The law is clear: an agent powered by AI may not be licensed as a nurse, physician, or physician assistant, and agencies are strictly prohibited from using professional titles to describe automated systems.

 

For agencies using myEZhome care software, this means a renewed focus on transparency. While AI can significantly streamline administrative tasks such as optimizing travel routes for caregivers or assisting with billing codes it cannot replace human clinical judgment. Delaware regulators now require clear disclosures when a patient or family member is interacting with an automated chatbot rather than a licensed professional.

 

With these new regulations comes an increased burden of documentation and data privacy. Every leave request, every automated scheduling prompt, and every clinical note must be handled with extreme care to maintain a hipaa compliant environment.

 

 

In 2026, paper-based tracking of PFML eligibility is a liability. Agencies are increasingly turning to a robust EHR to automate the tracking of worker hours and leave statuses. When your clinical documentation and HR data live in the same ecosystem, you can flag eligibility for the Healthy Delaware Families Act automatically, reducing the risk of legal disputes or administrative errors.

 

 

Delaware’s Division of Health Care Quality (DHCQ) has intensified its focus on fraud prevention in 2026. The use of EVV (Electronic Visit Verification) is the primary defense for agencies. By capturing the exact time and GPS location of every visit, agencies provide the “proof of service” required by state Medicaid aggregators, ensuring that reimbursements remain steady even as operational costs rise due to new leave requirements.

 

The transition to this new era of home care requires a partner that understands both the local Delaware market and the global shift toward digital care. At myEZcare, we have spent years preparing our platform for the 2026 mandates, ensuring that our tools evolve faster than the regulations.

 

For Delaware agencies, the goal is simple: use technology to handle the “red tape” so your caregivers can focus on the “human touch.” In a year defined by AI and legislative changes, the agencies that thrive will be those that embrace these tools to build a more resilient, transparent, and employee-friendly culture.

 

Do small agencies with fewer than 10 employees have to provide paid leave? 

Under the Act, employers with 9 or fewer employees are generally exempt from the mandatory program but may choose to opt-in to provide these benefits to their staff.

 

Can I require employees to use their vacation time before applying for Delaware Paid Leave? 

No. Recent 2025 amendments to the Act prohibit employers from requiring the exhaustion of PTO before accessing state benefits, though employees can choose to use PTO to “top off” their wages.

 

How does HB 191 affect my agency’s use of AI for scheduling?

 It doesn’t prohibit AI for administrative efficiency. However, it ensures that AI cannot be marketed as a “virtual nurse” and that all clinical decisions are ultimately signed off by a licensed human professional.

 

What is the maximum benefit an employee can receive in 2026? 

The weekly benefit is 80% of the average weekly wage, capped at $900 per week for the 2026 calendar year.

 

Are there new training requirements for Delaware caregivers in 2026? 

Yes, the DHCQ now mandates 75 hours of initial training for home health aides, with a specific 12-hour annual continuing education requirement to maintain certification.

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