Reasons Why Homecare Agencies Should Introduce Homecare Software
At home care agencies, the introduction of homecare software is progressing across the USA from the perspective of preventing human error and improving work efficiency. Here, we will introduce the features and benefits of introducing homecare software (electronic medical records system) for home healthcare agencies, ranking of introduction results, costs required for introduction, and main systems.
What is Home Healthcare Software for Home Care AgenciesA Homecare Software for home healthcare agencies is a support system that improves the efficiency of homecare operations such as the creation and management of medical records, billing operations (receipt), employee management, patient management, scheduling, reporting, telehealth etc. In general, home care software can be referred to “digitized medical system” or “mechanisms for creating and storing digitized healthcare records and management systems.
Now, the U.S. is taking necessary actions and introducing new policies to promote the use of electronic medical records to prevent fraudulent billing and improve operational efficiency.
Home care software is becoming more widespread, and today they are also used by other healthcare agencies homecare, adult day care, assisted living, respite care, private duty nursing etc. Currently, the mainstream is healthcare softwares that utilizes cloud systems. By using a tablet, mobile or computer even during a visit, it is expected that the work burden on care managers and visiting nurses will be reduced or work efficiency will be improved. Homecare software can be said to be one of the “mechanisms” that are indispensable for the operation of home healthcare agencies.
Advantages of Introducing Homecare Software for Healthcare Agencies
There are two main merits of introducing home healthcare software for long-term care: “Efficiency in creating and managing patients and employee scheduling and managing records, respectively” and “efficiency in billing operations”.
Streamlining Employee and Patient Scheduling, Billing and EMR
In homecare agencies, it is necessary to record observation, tasks performed etc for each caregiver visit. You can record it on paper, but there are many items such as sleep status, meal amount, medication status, defecation status, tasks performed etc. just for the tasks items, and there are many items to fill in, so it will take time to fill in. In addition, depending on the perso n who filled in the item, the writing style and expression of the same item may vary, and the person who succeeded it may not be able to grasp it accurately even if it is read.
Therefore, if homecare agencies you use home healthcare software for home-visit nursing, you can shorten the creation time by aligning the format in advance, making it possible to select from the options where you can standardize the writing style, and making it easier to fill in by referring to the past input contents. Can be planned. In addition, the entry method is standardized, making it easier for the person who took over to understand the situation.
It also eliminates the hassle of handing over paper. In the case of paper medical records, it is necessary to find and bring a medical record for each destination, and if you cannot prepare all the medical records for the day’s visit before departure, you may return to the home-visit nursing station to pick up the medical records. was. The electronic medical record for home-visit nursing uses the cloud to access the data server that stores nursing records, so you can refer to, create, and manage nursing records anywhere as long as you have a tablet terminal.
Streamlining Billing Operation
In order to claim home care insurance premiums and medical insurance, it is necessary to calculate the amount billed based on the home-visit nursing record. As the number of target people increases, the amount of work required for manual calculation and Excel calculation becomes enormous, so if the electronic medical record for home-visit nursing can calculate the billing amount based on the additional items, the burden of billing work will be overwhelming. It will be reduced to. Furthermore, when claiming homecare insurance, the data to be applied must be transmitted to the Medicaid.
Some electronic medical records for home-visit nursing specialize in the creation and management functions of electronic medical records and do not have a receipt function. In that case, by linking with another receipt system, the billing business will be smooth.
Main Functions of EMR for Home Care and Home Visit Medical Care
What is Electronic Medical Record (EMR) for Home Care and Home Visit Medical Care?
Electronic medical records (EMR) for home medical care and home visit medical care are electronic medical records for clinics that provide home visit medical care in addition to outpatient care, and clinics that specialize in homecare.
In the past, if you used a paper chart for home visits, you had to prepare the paper before each visit. Therefore, even if a sudden medical examination occurs, there is an inconvenience that someone has to return to the clinic at least once. Most of these days are cloud-based EMR, so if you have a laptop or tablet that connects to the Internet, you can immediately check the medical records of any patient on the spot.
At that time, unlike electronic medical records for outpatients, in addition to being able to refer to them while standing, it is also easy to record quickly. If you are looking for an EMR for home medical care and home visit medical care, you can download the service introduction material from here.
Functions You Want To Use In EMR for Homecare and Home Visit Medical Care
Compatible with Tablets As a PrerequisiteFirst of all, the main premise is that it is compatible with tablets rather than functions. Even with a notebook PC, it is quite a lot, but before you can refer to and enter it, you will have to start up the PC and connect to the network. In that respect, tablets such as the iPad are quick and convenient to start up for recording and checking medical records, and the fact that you can hold and operate with one hand while standing also makes the tablet more competitive. Also, from a hygienic point of view, tablets have the advantage of being easier to disinfect and sterilize than notebook PCs that have irregularities on paper files and keyboards.
Enter Visit Record
As mentioned in the previous section, the point is that it has a function that allows easy input on a tablet, assuming that it will be used on a tablet.
For example, you can select an item with a pull-down menu or button, select and enter a fixed phrase for the text, or create a new document using a past document. In addition, the function that allows you to instantly select frequently used prescriptions, sets, and SOAP in the ranking display by automatic learning is also effective in shortening the input time. In order to input quickly while facing the patient, it is important to utilize a mechanism that allows input as quickly and accurately as possible.
In addition, by utilizing the functions unique to tablets, specifically, the function of taking pictures with a tablet and registering them in a medical record for follow-up observation of the affected area, and the function of writing a schema with a touch pen on a tablet, a paper medical record can be used.
Document Creation Support
In home medical care and home visit medical care, it is necessary to issue a large amount of documents every month, which makes document preparation a heavy burden for busy teachers. By using the EMR and using the document creation support function that cites data from the contents of the medical record, not only the burden is greatly reduced, but also it becomes possible to create accurately and quickly.
The document creation support function not only allows you to efficiently create medical documents such as medical information provision forms, home care management guidance forms, home visit care instructions, and long-term care doctor opinions from EMRinformation, as well as a home visit schedule table. Etc. can also be created.
It is also possible to fax medical information provision forms and prescriptions to affiliated hospitals and pharmacies via the Internet even from home visits or outings. Contacting the care manager is also easy.
The same applies not only to home care and home-visit medical care, but also to outpatient clinics, but work efficiency can be improved by instructing prescription orders, sample test orders, treatment orders, etc. from electronic medical records. Not only is it convenient, but by using the proxy request approval function and the teacher approving the contents ordered on behalf of the doctor, more accurate and safe ordering will be realized.
Invoice Processing and Cooperation with Billing System
The biggest merit of changing from a paper medical record to an electronic medical record is the function of linking with the invoice processing and billing system. One-stop calculation and insurance claims for medical care and long-term care, calculation of homecare and long-term care insurance, etc. and handed to the receipt system, issuance of invoices for each facility visited, claims / receipts for patients, and medical statements Business efficiency can be greatly expected by systematizing issues such as issuance and billing / payment management.
Medical IT Modernization In the United States
In the United States, general hospitals, pharmaceutical companies, life science laboratories, etc. are introducing cutting-edge IT infrastructure one after another with a huge budget. In recent years, as one of the digitization of medical information, systems that combine remote image diagnosis, artificial intelligence (AI), and big data have been attracting attention. The digitized patient charts managed by medical institutions are called Electronic Medical Records (EMRs).
Until now, EMR only stored test results as text characters, but nowadays, very clear image data for medical diagnosis is used. The so-called “diagnosis support AI”, which loads medical images of patients into analysis software and gives new awareness to doctors and pathologists, is receiving a great deal of attention.
Also, EHR (Electronic Health Record: EHR) and wearables that store individual health information such as medical history, allergy information, and vaccination status in a big data platform can be shared between medical facilities and other facilities. Consideration is also increasing for the introduction of the latest technology that combines devices and IoT.
Not all medical institutions in the United States are equipped with such state-of-the-art IT infrastructure. Vendors have introduced many examples of cutting-edge IT solutions and services that have been introduced at large medical facilities and laboratories with huge budgets, but on the other hand, in depopulated areas and small medical institutions, equipment It is often difficult to renew the IT infrastructure because it is difficult to secure the purchase budget and personnel.
When we talk about IT in US medical care, we cannot avoid talking about laws and regulations. One of the factors that prolong the life of legacy IT in US medical institutions is the regulation set by the US government.
In 1996, the Health Insurance Portability and Accountability Act (HIPAA Act), a law concerning the privacy of medical data, came into effect in the United States. HIPAA includes privacy and security rules for healthcare professionals, and entities seeking to use personal health information are required to comply with HIPAA and will be penalized for violations. You can. HIPAA’s privacy rules apply to personally identifiable health information, not only in electronic media but also in paper and oral communications.
In this HIPAA, this personally identifiable health information is called “Protected Health Information (PHI)” and includes sensitive patient information such as personal health information and payment information. In addition to HIPAA, we have obtained certification for a certification framework for medical-related regulations and standards called the “Health Information Trust Alliance Common Security Framework (HITRUST CSF)”, and in Europe, it is called the “General Data Protection Regulation (GDPR)”. There are also data protection regulations.
In the medical IT infrastructure, IT functional requirements must be set in a manner that complies with various regulations such as HIPAA, HITRUST CSF, and GDPR, and businesses that handle patient PHI (protected health information) must take security measures. Must be done.
Specifically, access to medical facilities, use of PCs, workstations, electronic media, access control and use of e-PHI (electronically protected health information), deletion, disposal, user ID management, automatic logout function, Data encryption and decryption procedures, unauthorized access measures, emergency access procedures, software, and hardware-level log acquisition, etc., which provide sensitive patient data, including physical ones. It is necessary to strictly define and implement protective measures and safety measures.
The more you pursue both regulatory compliance and convenience, the more complex the IT infrastructure itself becomes and the higher the initial investment in development. Therefore, medical institutions where it is difficult to secure a budget cannot actively introduce new IT, and the status quo will continue to be maintained by continuing to use legacy systems.
Characteristics of HomeCare That Provides Long-Term Care At HomeMany of us have a base called our home, where we engage in social activities and daily life. It is quite natural to want to continue living in a land or region that you are attached to. However, it may be difficult for people who need long term care in their daily lives due to old age to continue living at home.
People who want to continue living in their own homes even if they need long-term care need to provide “homecare” to live while receiving long term care at home. What kind of long-term care services support homecare? Also, what are the points that the person and family should pay attention to continue homecare?
What is HomeCare?Homecare means “getting care at home.” When you need long term care, you will always need some kind of support in your daily life, although differences are depending on the degree of long-term care required. If you are in constant need of long term care, one option is to enter a facility and receive long term care services. However, some wish to continue living in the home they have been attached to, and such people should live while receiving long term care at home without entering facilities to support their motivation to live.
Home-based long-term care provides long-term care at home, but one of the major characteristics of this is that it is a familiar home. Spaces such as familiar household goods and living rooms can calm the mind and continue an emotionally stable life.
Also, if you are living with your family and providing homecare, you will always be able to see your family’s face, which is also deeply involved in your sense of security and emotional stability. An increasing number of people are requesting home-based care because they have an environment in which they can spend their time calmly.
Care Manager, Key To HomeCareWhen trying to use a home-based long-term care service, the first thing you need to do is to define a support policy such as “what kind of life you want to live while using the home-based long-term care service” and a plan for using the necelonssary home-based long-term care service.
The care manager is a very encouraging person who understands the wishes of users and their families, sets necessary services, creates plans, and coordinates with each business site. It will be easier for the care manager to propose the optimal plan by firmly communicating the conditions of their homecare, so it is necessary to firmly communicate the living environment, life wishes, long-term care service wishes, etc. to prepare the homecare environment. It is necessary to do so.
SummaryMany people want to continue living in the area where they were born and raised, in a familiar home, and that does not change when they need long-term care. However, the higher the dependence on long-term care, the more difficult it is to live at home, which often puts a heavy burden on the family who cares at home.
To continue homecare for a long time, we will effectively use the homecare service to support home life, and care while actively using the service, conscious of not trying too hard and not holding it alone. It is important to create an environment where you can continue comfortably, such as by consulting with a serviced office or care manager if you have any problems.
As homecare continues to increase, it will be necessary to improve operations to support the encouraging care managers. By systematizing many tasks such as creating care plans and providing consultation support, it will be important to reduce the burden on care managers and create an environment where they can concentrate on tasks that support homecare.